Welcome to Spaghetti Group

Hi! I’m Louise Kissack and I founded Spaghetti Group in 2018 to help independent food and hospitality businesses grow by developing an incredible customer experience and expanding their customer base through innovative branding, marketing and communications solutions.

In other words, I know that people who make great food aren’t always great at branding and talking to their customers about what they do. I can help with that.

I have a wealth of experience in hospitality, having worked on brand expansion for some of the world’s largest operators over the last 20 years. I can bring a fresh perspective to your business, and help you get noticed, enhancing your visibility whilst ensuring you remain authentic and true to your purpose.

I will always put your customers first. You may be my customer, but your customers are crucial to the success of your business. By focusing relentlessly on who they are and what they want, I can help you make the right decisions on everything from site location to marketing strategy.

I have a trusted network of consultant partners including chefs, designers, safety advisors, and copywriters who can help you to achieve your goals, whether you’re just starting out or looking to grow an existing brand.

Chris Grundy joined Spaghetti Group in 2020 as our Content Director and is responsible for supporting our clients with their social media and content creation.

Chris has a degree in performing arts and brings his unique creative flair to Spaghetti Group. He has a strong operational background having worked in the hospitality industry for over 10 years in roles with Costa and Jury’s Inn. For the last 3 years, Chris has been creating content for his own blog ‘The Liverpool Foodie’ as well as several businesses around the city.

Because we take the time to understand our clients’ businesses and their vision for the future, there’s a limit to how many people we can work with at any one time. We have two strict rules that help us decide who to partner with:

  • We have to love your product or offering.
  • We have to believe that we can help you improve your business and make it grow.

Sometimes that means we have to tell people that we don’t think we’re the right fit. If that’s the case we’ll be honest with you, and point you in the direction of someone who might be better placed to help.

Ali

The Gateway Collective
I’ve had a look at the document you sent with my co-founder this morning and it’s great! You are so skilled and have come up with things we just didn’t know we needed to think about!

Eddie

Kilty&Co
Louise was able to take my idea for a home delivery service and transform it into reality by creating professional content for my social media. She was also able to help me understand tools and analytics so I could make the most of my social accounts.

Ali

The Gateway Collective
Thanks so much for the work you have done. It’s really going to catapult us to where we need to be much quicker than if we had been left to our own devices!

Silke Korporal

Senior Implementation Manager
Working together with Louise has been a thrilling, inspiring and energetic journey! Louise’s common sense approach to business combines brilliantly with her natural creativity to push the boundaries. She is a powerhouse of technical knowledge, professional, knows her stuff and also knows how to make business enjoyable too so it is a pleasure to work with her! Her energy and positive can do attitude benefitted the whole team.

Charlotte Adam

International Marketing - Costa Coffee
Louise’s experience and knowledge were invaluable in finding the best locations for our international franchise business, training our local teams and ensuring that our design concept was implemented to the highest standards every time. Louise has a strong eye for design & worked tenaciously to ensure all stores were a true expression of the brand – her passionate dedication to creating an elevated customer experience combined with her “can do” attitude and approach to problem-solving ensured that our projects stayed on track and on budget.

Eddie

Kilty&Co
Louise was able to take my preparation instructions and make them easy for my customers to understand, whilst also encouraging them to have fun playing chef in their own home!

Liam

Foursquare Group
I’m very grateful to Louise for working so enthusiastically on this project. She captured some great content which helped us to promote our clients and our own business. I’ll definitely work with Spaghetti Group again for future projects!